Returns & Exchanges

At C4 Coffee, we take pride in our roasts; if you are not completely satisfied with your purchase, you may return non-perishable items or report quality issues with coffee within 14 days of delivery.

Return Process

• 1.
  Contact Support

  Email our roasting team with your order number and a brief explanation of the issue or the reason for your return.

• 2.
  Receive Authorization

  Once reviewed, we will provide you with a Return Merchandise Authorization (RMA) number and instructions for shipping back hardware or accessories.

• 3.
  Pack and Ship

  Securely pack the items in their original packaging and ship them back to our facility using the provided return label or a carrier of your choice.

• 4.
  Refund Processing

  After we inspect the returned items, we will issue a full refund to your original payment method or ship a replacement order within 3-5 business days.